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All Non-USA Orders Available As Usual

USA Customers: ORDERS TEMPORARILY PAUSED while we find a solution to the

US Government cancellation of the De Minimis (low value shipment) duty-free program >>

Returns

Returns & Exchanges

Due to the easily duplicatable nature of guitar templates, returns and exchanges are not offered for any templates.  We will replace any parts damaged in shipping free of charge, including shipping costs. Damage must be reported within 7 days of delivery and include photos of the damaged parts and the shipping material. Third party products (not manufactured by Potvin Guitars) carry the full manufacturers warranty.

Limitations and Exceptions

Our return policy is put in place to ensure customer satisfaction.  However, Potvin Guitars reserves the right to refuse returns to those taking advantage of this service.